Tuesday, January 29, 2013

Getting the word out!

We have been aggressively promoting our travel business online, and have encountered a site we really like!

Click to see our business listing on Manta and give us a reccomendation:  East-West Global Travel


East-West Global Travel

Tuesday, January 22, 2013

Accessible Travel


The World is Now More Accessible Than Ever - Explore and Enjoy It!


The world is now more accessible than ever before. Twenty percent (62 million) of the U.S. population has some form of disability, and the number of these individuals is increasing daily. These people need to, want to, and can travel. If you’re part of that twenty percent, a world of travel awaits you.

Travel professionals such as myself who are accessible travel advocates certified by SpecialNeeds Group, the leading global provider of special needs equipment for the travel industry, have unique, specialized knowledge about how to help individuals with disabilities enjoy a wonderful, hassle-free and memorable trip.

Here are a few tips from Special Needs Group to ensure that when your next travel opportunity arises, you are ready to go.

 

Outline your travel needs

 
Take time to evaluate the logistics of your trip in relation to your ability to keep pace. What modes of transportation will you be using? Airplane, motor coach, train, ship, transit vans for ground transfers? Make a list, referring to relevant brochures, your trip organizer or travel agent to make sure you don’t miss anything.

Now, make a list of your specific requirements. Be honest: what types of special needs equipment do you depend on at home? What do you use or need (or wish you had!) when shopping, sightseeing locally, dining out or going to the movies, attending concerts, the theater, street fairs or sporting events at home?  

Can you hear and see clearly without special auditory equipment or visual aides?  How far can you walk without a rest break? Are stairs difficult? Can you get in and out of the tub or shower at home without handgrips or other assistance?

Travel, whether solo or in a group, is no time for roughing it or trying to “tough it out.” If a wheelchair, scooter or portable oxygen will make your trip easier, place that item on your list. Many people who do not use wheelchairs or walkers at home feel more comfortable using these mobility aides for tour and excursions. In fact, most of Special Needs Group’s wheelchair and scooter rentals are to individuals who only use such aides when traveling.   

 

Plan Ahead
 

If you already own a scooter or portable oxygen, it’s important to know the policy and procedures for bringing that equipment onboard all the transport vehicles included in your itinerary, from planes to taxis to ferry boats. Does that transport have a way to stow your scooter or wheelchair? Is oxygen allowed on board? Some airlines prohibit certain types of batteries, such as wet cell batteries, or oxygen cylinders. Airlines operate under strict rules, so there may be packing procedures to follow if they do allow the equipment. Keep in mind, most airlines need at least 48 hours’ notice to make special arrangements, and be prepared to fill out forms. 

Overall, cruise ships are more lenient in allowing oxygen, but some disallow certain types of oxygen. All require that the oxygen be delivered to the ship, and that you have enough for the entire voyage. Oxygen may never be brought aboard in your luggage. Requirements vary, so check your cruise line for proper instructions.  Again, documentation and paperwork are required. 

Whether you are headed for a cruise ship, hotel or all-inclusive resort, double check for wheelchair access at that venue, plus any venues you will be visiting on the trip.  Confirm that accessible hotel rooms, resort accommodations or ship staterooms are available for your travel dates. The earlier you book, the better your chances of securing fully accessible accommodations. And early booking increases your chances of securing a ground floor hotel room or cruise stateroom near the elevator, if these issues are important.

Check on the access to public rooms, restaurants, bars, toilets, the swimming pool, hot tub, beach area and other amenities. Are there TDD phone devices? How will you get in and out of the shower or bathtub? Are there flashing lights to accommodate hearing? Braille room numbers? Knowing in advance the scope of your needs gives you time to arrange advance rentals of any necessary equipment, scheduled to arrive when you do. Everything from scooters, lifts, ramps, TDD kits and special mattresses, including special needs cribs, is available for rental.

Will road travel or car excursions be part of the trip? Many car rental companies have vehicles that are modified for drivers or passengers with mobility limitations. Check ahead to make sure a suitable vehicle will be available for your travel dates. If you will be hiring a car or van, make sure the company is aware of your special needs.

When traveling with a limitation or disability, full travel insurance for medical coverage abroad and trip cancellation insurance are even more important and strongly advised.

 

Ask the Right Questions
 

When making the final bookings, be sure you ask the right questions, even if the accommodations or cruise stateroom are categorized as “accessible.”

For example, are doorways wide enough for the largest wheelchairs? Do the doors open outwards or into the room? 

Are all the public areas of the hotel, resort or ship accessible? Do you need to make special arrangements in the dining room to accommodate the wheelchair or scooter?

Will the bathroom facilities truly fit your needs? Is the bathroom large enough for the wheelchair or scooter? Is there a roll-in shower? Grab-bars?

 Are there facilities for companion/assistance animals?

Are there shopping and entertainment facilities close by if you are staying at a hotel or resort? 

 On shore excursions or tours, does the van have a lift and method for transporting wheelchairs and scooters?  

 Simply stated, don’t take anything for granted. It’s easy to arrange for almost every situation, and the world is wonderfully accessible, once you know what’s needed, what’s available and how to find the necessary equipment.

I look forward to helping you with all of your accessible travel needs!

Monday, January 21, 2013


LOCAL TRAVEL PROFESSIONAL SHAWN ELDER BECOMES AN SNG CERTIFIED ACCESSIBLE TRAVEL ADVOCATETM

 

Fort Lauderdale, FL – JANUARY, 2013  – Shawn Elder, travel agent with East-West Global Travel, recently received certification from Special Needs Group, Inc. (www.specialneedsgroup.com), a global provider of special needs equipment for the travel industry, to specialize in special needs/accessible travel. To earn the distinction, Elder participated in Special Needs Group’s in-depth online 3 module certification program.

 

Through the program, agents gain an understanding of the special needs/accessible travel market. They learn about the best equipment to rent for special needs travel, ways to market special needs/accessible travel, and more.

 

Nationwide, one in seven persons has some form of disability, and one in five families is touched. By specializing in special needs/accessible travel, Elder has the ability to help this large percentage of the population travel in an enjoyable, safe and efficient manner.

 

Elder has worked in the travel industry for over 8 years, specializing in motorcoach tours, and accessible travel. He has facilitated travel & leisure opportunities ranging from bus tours & cruises, to skiing, fishing, cycling, caving, and trail-riding for many individuals with special needs. He has dedicated time to serve others at BYU-Idaho’s Adaptive Student Adventure Program (ASAP); the Special Olympics; and the Boy Scouts of America.

 

“Through Special Needs’ courses, I not only learned how to assist individuals with special needs to enjoy travel, but I found some very valuable new ways to serve the needs of all of my clients,” said Elder. “The population, as well as the travel industry itself, has undergone major changes in the past few years. By completing this program, I have the ability to stay on the cutting edge of these changes, and create opportunities for my clients.”

 

To book a vacation, whether it involves special needs individuals or others, contact Elder at 480-648-4735 or sales@eastwestglobaltravel.com. For more information about Special Needs Group’s special needs certification program, call 1-800-513-4515.

 

About Special Needs Group, Inc.

Special Needs Group, Inc. is the leading global provider of wheelchair rentals, scooter rentals, oxygen rentals and other special needs equipment rentals. It also offers a broad range of special needs equipment for purchase. Recommended by the world's major cruise lines for superior service and value, Special Needs Group also services guests visiting hotels, resorts, theme parks and convention centers.

 

Special Needs Group is the industry's only total special needs travel solution. It is located at 302 NW 1st Street, Dania Beach, FL 33004. For more information, visit www.specialneedsgroup.com or call 1-800-513-4515.

Brand New!

In an effort to mainstream the social media, and online presence of East-West Global Travel, and East-West Global Tours , we have created this new blog.

Its our sincere hope that you will find the information here useful, interesting, and better enable you to enjoy your future travel experiences.